
FREQUENTLY ASKED QUESTIONS
How long does it take for my cargo to be delivered?
How long does it take for my cargo to be delivered?
We ship our products to all over Turkey quickly and free of charge .
Orders are prepared and shipped within 1-3 business days. Once shipped, they are delivered to your door within 1-2 business days, depending on your location.
When your order is shipped, your cargo tracking information is sent to your e-mail address.
How are returns and exchanges made?
How are returns and exchanges made?
You can exercise your right to return & exchange the products you purchase through our website within 14 days from the delivery date.
Note: Products can only be returned if they are delivered damaged, missing parts, or defective. Wrong orders and other situations cannot be returned.
How can I track my orders?
How can I track my orders?
Once we've shipped your order, we'll send you a shipping confirmation email, which will include a 'Track Order' button. This will take you directly to the tracking website so you can follow live tracking updates!
Can I make secure payments?
Can I make secure payments?
Our website, IYZICO It is supported by the payment infrastructure and uses 256-bit SSL encryption technology to maintain your security at the highest level. This way, all your personal information and payment data are protected by high security standards.